Privacy Policy

1. Introduction

Welcome to KAIR QR, a personal emergency identification and SOS response platform developed and owned by AROLYF PRIVATE LIMITED.

KAIR QR is designed to help users share critical emergency information securely and notify their emergency contacts with their live location during emergencies.

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and related services.

KAIR QR is not a substitute for the Government of India's 112 Emergency Response Support System. In the event of a real emergency, please contact 112 immediately.

By using KAIR QR, you agree to the practices described in this Privacy Policy.

2. Information We Collect

During registration and while using our services, we may collect the following information:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Residential Address
• Date of Birth (if applicable)
• Profile Photo (Optional)

Medical Information

• Blood Group

Emergency Contact Information

• Emergency Contact Name
• Relationship
• Mobile Number

Device Information

• Device Type
• Browser Information
• Operating System
• IP Address
• Device Identifier

Location Information

With your permission, KAIR QR collects your live GPS location only when:

• You activate the SOS feature.
• Location permission is granted by you.

Location data is never collected continuously in the background without your consent.

3. How We Use Your Information

We use your information to:

• Create and manage your KAIR QR account.
• Generate your unique Emergency QR Code.
• Display emergency medical information during QR scanning.
• Send emergency SMS alerts.
• Share live GPS location with your emergency contact.
• Process payments.
• Improve our services.
• Respond to customer support requests.
• Comply with legal obligations.

4. QR Code Privacy

When your QR Code is scanned, only limited emergency information is displayed.

Visible Information

• Full Name
• Blood Group
• Allergies (If Available)

Hidden Information

The following information is never displayed through QR scanning:

• Mobile Number
• Email Address
• Home Address
• Emergency Contacts
• Payment Information

5. Emergency SOS Feature

When you activate the SOS button, KAIR QR will:

• Capture your current GPS location.
• Generate a Google Maps location link.
• Share your live location with your registered emergency contact via SMS.
• Allow emergency contacts to respond immediately.

This feature is activated only after your action.

KAIR QR does not connect to, notify, or dispatch any government emergency service (police, ambulance, fire, or disaster response). For life-threatening emergencies, always dial 112 first.

6. Payment Information

Payments are securely processed through authorized payment gateway providers.

KAIR QR does not store:

• Credit Card Details
• Debit Card Details
• UPI PIN
• Net Banking Passwords

Payment processing is handled by certified third-party payment providers.

7. Data Security

We implement industry-standard security measures, including:

• SSL Encryption
• HTTPS Communication
• Secure Authentication
• OTP Verification
• Password Encryption
• Database Encryption
• Firewall Protection
• Access Control
• Regular Security Monitoring

Despite our efforts, no internet-based system can guarantee absolute security.

8. Information Sharing

We do not sell, rent, or trade your personal information.

Your information may be shared only:

• With your registered emergency contacts during an SOS event.
• With payment gateway providers for payment processing.
• When required by applicable law.
• To protect users against fraud or misuse.

9. Cookies

Our website may use cookies to:

• Improve user experience.
• Remember login sessions.
• Analyze website performance.
• Enhance security.

You may disable cookies through your browser settings.

10. Third-Party Services

KAIR QR may use third-party services including:

• Google Maps Platform
• SMS Gateway Providers
• PhonePe Payment Gateway
• Cloud Hosting Providers
• Analytics Services

Each third-party provider has its own privacy practices.

11. Data Retention

We retain your information:

• While your account remains active.
• As required under applicable laws.
• Until you request deletion, where legally permissible.

12. Account Deletion

You may request deletion of your account by contacting us.

Upon verification, we will process your request subject to legal and regulatory requirements.

Certain records may be retained where required by law.

13. Misuse of Registered Mobile Number

If your registered mobile number is used by another person to harass, threaten, or cause harm to any individual, AROLYF PRIVATE LIMITED will not be held responsible for such misuse.

Upon receipt of a valid complaint supported by proper proof and an official FIR (First Information Report) copy from the concerned authority, we will share the relevant account details with the concerned authority to assist in the investigation.

We do not take any responsibility or risk arising from misuse of a registered number by anyone other than the account holder.

14. Your Rights

You have the right to:

• Access your information.
• Update your profile.
• Correct inaccurate information.
• Request account deletion.
• Withdraw consent where applicable.

15. Children's Privacy

Users under the age of 18 should use KAIR QR only with the consent of a parent or legal guardian.

Parents or guardians may register and manage accounts on behalf of minors.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on our website with the updated effective date.

Continued use of KAIR QR after updates constitutes acceptance of the revised Privacy Policy.

17. Contact Us